Meta Help

Overview 2

• Meta - What's Changed?
• When will I begin using the new Meta platform?

Accessing Meta 2

• Setting up your Account
• Configure Two-Factor/OTP

Tasks and Project Files 2

• Tasks
• Project Files

Online Editor Training Guides 6

• Training guide
• Approving Censor Cuts
• Approving Dub Cards
• Approving Graphics
• Review and approve Subtitle Translations (Translators)

View all 6

New User Onboarding 2

• Meta Access Guide
• Demo and Training Material

Projects and Tasks 6

• Unable to view or edit text in the translation box
• I've been on boarded to Meta, but not assigned any work...
• How do I get paid for Translation work?
• I have questions about my task deadlines
• Why am I unable to change certain Validation settings?

View all 6

Further Online Editor Support 2

• How do I get further support on Meta?
• Contacting the Meta Helpdesk team

Logging In 3

• How to access Meta
• Forgotten Password
• Duo Support

Home Page 3

• Home Page Overview
• Password Reset
• Managing your Home Page

Tasks 3

• Completing a Task
• Reassigning Tasks
• Waiting for Previous Job

Miscellaneous 3

• Accessing Project and Tasks Files
• Project Forum - do not use for communication
• Contacting the Project Manager

Getting Started 8

• Online Editor Navigation Overview
• Keyboard Shortcuts - Overview
• Keyboard Shortcuts - Detail
• Player Functions
• Title Validation and Autocorrection

View all 8

Menu Navigation 5

• File
• Edit
• View
• Titles
• Options

Common Functions 16

• Change the media playback speed
• Editing an existing Subtitle
• Player Lead Time
• Split a Subtitle
• Merge a Subtitle

View all 16

Modules 8

• Player Module
• Title List
• Timeline
• Overview
• Validation

View all 8

What's New! 13

• Online Editor Version Update - November 2023
• Online Editor Version Update - June 2023
• Overview of all the new Features and Functionality
• Redesigned User Interface
• Customizable Workspaces

View all 13

Miscellaneous 2

• New Online Editor FAQs
• Feedback Form

Translation Payment and Terms 2

• EIKON Invoicing Procedure
• Translator Commercial Details Form

New Supplier/Vendor Forms 2

• New Supplier Form
• New Vendor Form (US Based only)